Description
The IEAA Accredited Senior Executive Assistant Diploma – Level 5 offers learners a training course that helps them develop their careers to the highest level. The range of skills is ideal for an Executive Assistant interested in supporting high-level executives. The program is flexible and can develop Executive Assistants in all sectors of the economy.
Training Format
All training is delivered online. Three modules, the Executive Assistant Certificate Course, the Administrative Assistant Certificate Course and the Advanced Business Skills Courses, are offered in a virtual classroom. Both modules are provided in Virtual Classrooms and are led by experienced trainers at their respective levels. The training content and ability to speak to the trainer or your colleagues are similar to the live classroom experience. The course is convenient and has numerous exercises to simulate real work. This helps to develop fundamental job skills and prepares delegates to launch their careers.
The other module is the Microsoft Office Diploma for an Executive Assistant. This interactive online training programme is provided in partnership with Microsoft Platinum Partners. It has a flexible study schedule: You can start any time and study at your own pace.
Senior Executive Assistant Diploma
Course Content
Module 1 (Virtual Classroom – Live Tutor) – Administrative Assistant Certificate Course (experienced delegates can apply for exemption; see below for details)
- The role of a modern Administrator
- Diary Management
- Business Writing Skills
- Written Communications
- Resume Development
- Composing E-mails
- Telephone skills
- Travel Management
- Working with a travelling manager
- Filing Systems
- Time Management
- Invoicing/Purchase Order/Petty Cash
- Expenses
- Client Care
- Complaint Management
- Work Planning
- Proofreading
- Confidence building
- Touch Typing skills to a proficient level
- Organising business meetings
Module 2 (Virtual Classroom – Live Tutor) – Executive Assistant Certificate Course
On the job
- The transition from Administrator to the Executive level
- Written Business Communication at the Executive Level
- How to take a lead role in meetings
- Tips on taking minutes
- Personal Performance
Confidence-building to deal with executive-level environments
- Synchronising your role with that of your executive
- Setting priorities, managing your role/career to meet the executive’s needs
- Delegation, multi-tasking effectively, and taking initiative
- Executive Skills
Introduction to Management Theory
- Styles of management
- Relationship with your executive/s; how can you provide effective support
- Communication skills
Effective communication skills
- Understanding verbal and non-verbal communication
- Different questioning styles: how to use questions effectively
- Office politics for an Executive Assistant
- The value of networking
Business Skills
- Explanation of the role of social media in the modern executive arena
- Overview of Project Management and Event Management for EA’s
- Communicating and negotiating win-win solutions; this can be internal or external
- Human resources – EA as an interface with this function
Developing relationships throughout the organisation
- Understanding other people at work: what do they think?
- Understanding how to handle stakeholders and their importance to your role
- Passive vs aggressive vs assertive
- Saying “no” is sometimes necessary
The Future
- Take control and advance your career with a clear plan
- Build your map for the future.
Module 3 (Virtual Classroom – Live Tutor) – 3 Advanced Business Skills Courses
Delegates will gain more advanced and specialized business skills. Each course below is a one-day virtual classroom course led by specialist trainers. You will need to choose three courses from the options below:
- Minute Taking Workshop
- Events Management Training Course
- Project Management for Executive Assistants
- Bookkeeping
- Finance for non-finance professionals
- Executive PA Advanced Performance – Personal Effectiveness
- Executive PA Advanced Performance – Communications and Negotiation
- Digitalisation and AI Course for an EA
- Human Resources Course
- Social Media Course
- Digital Marketing Course
Module 4 (Online and Interactive) – Microsoft Office Diploma for an Executive Assistant
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Microsoft Word
- Microsoft Office 365
- Microsoft SharePoint
- Microsoft Teams
All training is at the advanced level.
Other training options
The Senior Executive Assistant Diploma combines four training modules. You can opt to take only one of the courses if you prefer.
Exemptions
The Level 3 Administrative Assistant Certificate Course is included in this Diploma to ensure that all delegates have the opportunity to learn or consolidate their core office administration/assistant skills. If you are an experienced delegate and feel that you do not require this training, please get in touch with our office to find out details of exemptions.
We will require a copy of your resume, and the accrediting body, the IEAA, will confirm your eligibility. Eligibility is based on work experience. Applying for exemptions is voluntary, and if you prefer to take all the training, you are more than welcome to.
When can I start?
You can take this course in several modes:
PA Certificate Course
- Flexible study
- Work with our tutors to complete the course in your own time using a blended learning format. Contact us for details of this method.
- If you successfully apply for an exemption, you can opt to start your training with either the Microsoft Office Diploma for an Executive Assistant or the Executive PA Certificate Course.
Executive Assistant Certificate Course
- Full-time and intensive option
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- The Senior Executive EA Course runs for three consecutive days: Monday through Wednesday, from 11:30 to 17:30 Eastern or 08:30 to 14:30 Pacific. This option has a fixed timetable and is attended by a group of students in a virtual classroom.
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Advanced Business Skills Courses
- Full-time and intensive option
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- These courses last for one day. They run from 11:30 to 17:30 Eastern or 08:30 to 14:30 Pacific. This option has a fixed timetable and will be attended by a group of students in a virtual classroom.
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Microsoft Office Diploma for an EA
- Flexible study
- An online interactive training system enables you to start or study anytime.
Course Requirements
Ideally, you will have some office experience, but each application is considered on a case-by-case basis. You will need access to the Internet to take part in the course.
Anyone with doubts about their suitability, please get in touch with us.
Advantages of this course
- Thousands of delegates have taken the course, and many now work in Senior Executive Assistant roles at major organisations.
- Gain a professional qualification to build your resume
- Gain from high-quality Microsoft Office training provided by a specialist training provider, a Microsoft Platinum Partner
- IEAA accreditation for the certificates
- Enhance your career options and employability
- Gain from the guidance of experienced trainers
