Description

The IEAA Accredited Administrative Assistant Course—Level 3 Certificate offers learners a training course that helps them develop the core skills required by an Administrative Assistant. The main focus is building strong office administration qualities to enable delegates to have successful careers as administrative assistants or in similar roles.

The Administrative Assistant Certificate is Level 3 within the IEAA’s qualification framework. This means you can continue studying to Levels 4 and 5 and grow your career and earning potential.

Course Format

All training is delivered online. Our courses are offered in Virtual Classrooms and are led by experienced  Office Administration trainers. The training content and the ability to interact with the trainer or your colleagues have been designed to replicate a live classroom experience. The course is very practical and has numerous exercises to simulate real-life tasks. This helps develop fundamental job skills and prepares delegates to launch their careers.

Administrative Assistant Course

Course Content

  • The role of a modern Administrative Assistant or Office Assistant
  • Diary Management
  • Business Writing Skills
  • Written Communications
  • Resume Development
  • Composing E-mails
  • Telephone skills
  • Travel Management
  • Working with a travelling manager
  • Filing Systems
  • Time Management
  • Invoicing/Purchase Order/Petty Cash
  • Expenses
  • Client Care
  • Complaint Management
  • Work Planning
  • Proofreading
  • Confidence building
  • Touch Typing skills to a proficient level
  • Organising business meetings

Level 3 Diploma

We offer the Administrative Assistant Diploma—Level 3, which includes this Administrative Assistant Course and the Microsoft Office Diploma for an Administrative Assistant. This comprehensive training programme also includes learning Microsoft Office skills in Excel, Outlook, Word, PowerPoint, Office 365, SharePoint, and Teams.

When can I start?

You can undertake this course through various modes:

  • Full-time and intensive option
    • The Administrative Assistant Course runs over five consecutive days. It runs from Monday to Friday, from 11:30 to 17:30 Eastern or 08:30 to 14:30 Pacific. This option has a fixed timetable and will be attended by a group of students in a virtual classroom setting.
  • Flexible study
    • Work with our tutors to complete the course in your own time using a blended learning format. Contact us for details of this method.

Course Requirements

Ideally, you will have some office experience, but each application is considered case-by-case. You will need access to the Internet to take the course.

Should you have any doubts about eligibility, please contact us.

Advantages of this course

  • Thousands of delegates have taken the course; many now work in top Administrative and Executive Assistant roles at major organisations.
  • Gain a professional qualification to build your resume
  • IEAA accreditation for the certificates
  • Enhance your career prospects and employability
  • Gain from the guidance of experienced trainers