Description

The IEAA Accredited Administrative Assistant Diploma—Level 3 offers learners a training course that helps them develop core Administration skills. The Diploma’s two main focus areas are building strong office administration qualities and Microsoft Office (IT) skills that will enable delegates to build successful careers as Administrative Assistants.

The Administrative Assistant Diploma is Level 3 in the IEAA’s qualification framework. This means you can continue studying to Levels 4 and 5 and grow your career and earning potential.

Training Format

All training is delivered online. There are two modules. The Administrative Assistant Certificate is provided in Virtual Classrooms and is led by an experienced Office Administration trainer. The training content and the ability to interact with your trainer or colleagues replicate a live classroom experience. The course is designed to be very practical and includes numerous real-world exercises that help develop fundamental job skills and prepare delegates to launch successful careers.

The other module is the Microsoft Office Diploma for Administrative Assistants. This interactive online training programme is provided in partnership with Microsoft Platinum Partners. The course offers a flexible study schedule: You can start at any time and study at your own pace.

PA Diploma

Course Content

Module 1 – Administrative Assistant Certificate Course

  • The role of a modern Administrative or Office Assistant
  • Diary Management
  • Business Writing Skills
  • Written Communications
  • Resume Development
  • Composing E-mails
  • Telephone skills
  • Travel Management
  • Working with a travelling manager
  • Filing Systems
  • Time Management
  • Invoicing/Purchase Order/Petty Cash
  • Expenses
  • Client Care
  • Complaint Management
  • Work Planning
  • Proofreading
  • Confidence building
  • Touch Typing skills to a proficient level
  • Organising business meetings

Module 2 – Microsoft Office Diploma for an Administrative Assistant

  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Office 365
  • Microsoft SharePoint
  • Microsoft Teams

All training is at the proficient level.

Other training options

The Administrative Assistant Diploma combines two training modules. You can opt to take only one. The Administrative Assistant Diploma is cheaper than buying these modules separately.

When can I start?

You can undertake this course through several modes:

Administrative Assistant Certificate Course

  • Flexible study
    • Work with our tutors to complete the course in your own time using a blended learning format. Contact us for details of this method.

Microsoft Office Diploma for an Administrative Assistant

  • Flexible study
    • An online interactive training system enables you to start or study anytime.

Course Requirements

Ideally, you will have some office experience, but each application is considered case-by-case. You will need access to the Internet to take part in the course.

Anyone with doubts about their suitability, please get in touch with us.

Advantages of this course

  • Thousands of delegates have taken the course, and many now work in top Administrative and Executive Assistant roles at major organisations.
  • Gain a professional qualification to build your resume
  • Gain from high-quality Microsoft Office training provided by a specialist training provider, a Microsoft Platinum Partner
  • IEAA accreditation for the certificates
  • Enhance your career options and employability
  • Gain from the guidance of experienced trainers