Description

The IEAA Accredited Digitalization and AI Course for an Executive Assistant allows learners to develop their knowledge in this cutting edge area. Digitalization and AI are impacting business in all areas. This course gives Executive Assistants the opportunity to gain a broad awareness of the topic and look at tools that can improve their performance.  This is an optional advanced business skills option within the Level 5 Executive Assistant Diploma.

Course Format

All training is delivered online. Our courses are delivered in Virtual Classrooms and are led by an experienced Digital and AI trainer. He has trained Senior EAs in a range of business skills across the globe. The training content and ability to speak to the trainer or your colleagues are similar to the live classroom experience.  The course is very practical and has numerous exercises to simulate work tasks. This helps to develop real job skills and prepares delegates to launch their careers.

Digitalization and AI Course for an Executive Assistant

Course Content

  • Introduction to AI and its Role in Business (How AI can be used in the office)
  • CRM Systems and how they work
  • ERP Systems and how they work
  • Data Organization and Reporting
  • Data Protection
  • Privacy, Security, and Ethical Considerations in AI
  • Enhancing Communication with AI
  • AI Tools for Productivity and Time Management
  • Presentation and Document Creation
  • Event and Travel Planning
  • General Automation and Task Management
  • Scheduling and Calendar Management (Using AI-powered scheduling assistants that coordinate meetings based on participants’ availability, reducing back-and-forth emails)
  • Email and Communication Automation
  • Meeting Summaries and Note-Taking

When can I start?

You can take this course in several methods:

  • One day course
    • The runs from 11:30 – 17:30 Eastern or 08:30 – 14:30 Pacific. A live tutor runs it. It is in a virtual classroom.

Course Requirements

There are no set requirements.

Advantages of this course

  • Gain a professional qualification to build your resume
  • Build an understanding of Digitalization and AI
  • Develop your confidence to be an EA who can engage in more complex business support
  • IEAA accreditation for the certificates
  • Enhance your career options and employability
  • Gain from the guidance of experienced trainers